Make a referral
A simple referral pathway for self-referrals, friends & family, GPs, social prescribers, hospital discharge teams, and other healthcare professionals. We respond within one working day.
How to refer
Make a referral
Click the button below to open a pre-filled referral email in your email app. Simply complete the details and send — we will acknowledge within 4 working hours and make contact within one working day.
Or contact us directly:
Monday to Friday, 9am–5pm. For urgent matters outside these hours, please leave a voicemail.
What happens after you refer
- We acknowledge your referral within 4 working hours
- We contact the individual within one working day
- A free introductory visit is offered before any commitment
- All fees are agreed directly with the individual
- We can confirm contact back to you on request
Services available
- Companionship visits
- Welfare checks (phone or in-person)
- Shopping & errands
- Light household tasks
- Meal preparation
- Medication reminders (prompting only)
- Transport & trips out
- Sitting service (carer respite)
- Post-hospital discharge support
About our Private Personal Assistants
All hold enhanced DBS certificates, carry public liability insurance, and provide professional references. Services are non-clinical — no personal care, no medication administration, no regulated activity.
Coverage
Surrey, London, and the South East. If you are unsure whether we cover a specific postcode, include it in your referral email and we will confirm promptly.